A study conducted by an independent body has named the fully
integrated telecommunications service provider, Globacom, as the best provider
of 4G LTE services in Lagos.
The National Independent Wireless Broadband Quality Report
(NIWBQR), which conducted the study, is an independent body that specialises in
providing national broadband quality of experience report on mobile wireless
communication services in Nigeria. An offshoot of Enextgen Wireless Ltd,
NIWBQR uses its proprietary methods to rank service providers according
to the quality of wireless broadband service experienced in their networks.
NIWBQR said the research it conducted examined the quality of
experience as well as the technical quality of the 4G networks in Lagos, and
announced that Globacom’s 4G LTE services came tops at the end of the review,
followed by Smile and then nTel.
For the purpose of this study, NIBWQR said it purchased SIMs with
unlimited data and unlimited throughput from the five service providers
included in the report in order to perform simultaneous FTP data transfers and
Pings on all their networks.
“The throughputs and other performance measurement indicators
recorded are therefore those that any customers with similar subscriptions are
likely to experience,” the body said.
Extensive driving test was done around Victoria Island using
various tools including mobile phones, scanner, GPS Receiver and logging tool.
Types of data collected included latency (packet delay), continuous uplink file
transfer and continuous downlink file transfer, among others.
NIWBQR said at the end of the exercise, Globacom took the topmost
position because its services stood out in uplink and downlink application
layer throughput. Throughput refers to the amount of data moved successfully
from one place to another in a given time period, measured in bits per second
(bps), megabits per second (Mbps) or gigabits per second (Gbps).
According to the body, Globacom had excellent RF coverage and
quality, without any common Radio Frequency (RF) performance issues – RRC Call
Drops, RRC Connection Failures, Handoff failures, and excessive call setup
delays and so on.
NIWBQR said Smile placed second even though it had lower uplink
and downlink application layer throughput than most due to an undeclared
throughput. The body said Smile was ranked higher than MTN and nTel because it
has a higher service accessibility rate than MTN and better coverage than nTel.
As for MTN, the body said the shortcoming observed was that the
operator lacked contiguous LTE service along the driven route.
“As such, some of the application layer throughout recorded for
MTN was in 3G”, the body stated.
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