As part of continuous
efforts to deepen relationship with its customers across Nigeria, leading telecoms
services provider, Airtel Nigeria recently organised an exclusive business
forum for premier customers in Port Harcourt, Rivers State.
The interactive business session, which was held at
Aztech Arcum, along Stadium Road, availed guests in attendance, the opportunity
to gain insights on the benefits associated with being a member of the Airtel
Premier club. It also provided yet another opportunity for the customers and
members of the company’s top management to network and share valuable feedback.
Airtel Premier is a
special V-VIP reward programme specifically designed to offer exceptional and
personalized privileges to high value customers on the network.
In his welcome
address at the event, Managing Director and Chief Executive Officer, Airtel
Nigeria, Mr. Segun Ogunsanya, reiterated the Telco’s passion towards
exceptional customer service delivery and also committed to creating a world of
exclusive privileges for its esteemed customers.
“This is just a small
token of our appreciation to our most cherished customers, who have contributed
extensively to our growth and prosperity. It is with great pleasure that we
offer you these benefits and rewards as a symbol of the esteem in which you are
held,” he said.
Mr. Ogunsanya, who
was represented by the company’s Chief Sales Officer, Mr Godfrey Efeurhobo,
thanked the customers for their special patronage over the years and also
assured that Airtel is committed to building a fruitful relationship where the
company will consistently exceed the expectations of the customers.
Some of the exclusive
privileges available to members of the Airtel Premier Club include dedicated
Relationship Managers, exclusive helpline services, mailbox and website, and
automatic enrollment into “Airtel Rewardz”; a point-based loyalty scheme, which
provides opportunities for members to win exciting offers from Airtel Nigeria.
Members also enjoy
other treats such as access to over 600 premium lounges across the globe with
their Premier Cards which also grants them to up to 45 per cent discount at
select hotels, exclusive access to designated service points at Airtel
showrooms, special invitation to Airtel HNI programme, special delight on their
birthdays, anniversary and special occasions, and other high-end tie-ups
available to Premier customers in Nigeria.
The event was graced
by dignitaries drawn from the public, private and corporate sectors including
Dr. Mrs. Julia Jumbo, Permanent Secretary, Ministry of Women Affairs who
represented the First Lady of Rivers State and from Airtel, Ms. Veronica Onoja,
Regional Operations Director, (South); Mr. Femi Oyewole, Vice President,
Service Experience & CSD, Sarwiyat Rahaman, Head: High Value Experience and
Bukola Akande, General Manager, Enterprise Sales; all staff of Airtel Nigeria
The event also
featured amazing performances from one of Nigeria’s fastest rising comedian,
Akpororo and ace musician, Tuface, both Airtel smart icons.
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