…Designs Triple Architecture Solution
Nigeria’s data grand-masters and Diamond Partner of the 2016 World Pension Summit, Globacom, has designed a triple architecture solution that will make pension administration in the country stress-free.
Announcing the products on the second day of the summit tagged ‘Africa Special’ and held at the Abuja Transcorp Hilton Hotel on Wednesday, Globacom’s Head of Operations, North Central, Mr. Akeem Yusuf said the three products namely Customer-on-Board, Payment Collection Process and Automation would help propel Nigeria’s fledgling pension industry to monumental growth.
He said the products would provide the best customer experience in pension administration, adding that the Customer–on-Boarding component was a simplified registration process which makes it easy for pension administrators to register, administer and manage their customers.
On the payment collection process, Mr. Yusuf said “a mobile money agent will be created, and all payments will be updated using Glo Mobile-to-Pension Administrator’s database on Real Time basis, Real Time update of payment along with Customer Alert”.
On the third component, Automation, the Globacom official stated that the present touch points between consumers and banks are either time consuming, tedious for consumer or a costly affair, but that the Pension administrator’s application provided by Globacom will be on Cloud Telephony platform. “The Cloud Telephony platform will automate various processes of Pension consumers so that there will be no need for Manual Interventions, especially in terms of personal premiums collection,” he said.
Being the country’s integrated telecoms operator offering Glo Mobile, Glo Broadaccess, Glo Business Solutions, Glo 1 and Glo Gateway services, Mr. Yusuf said Glo empowers its customers with tools and automation to make business and life easy.
Addressing the summit earlier in a keynote address, former President, Chief Olusegun Obasanjo, urged the National Pension Commission (PenCom) to cautiously embrace innovation to avoid endangering the security of funds being managed by it.
“Innovation and sustainability must be with security. We cannot be too adventurous so that people who have worked and saved all their lives should have their money when they need it after retirement,” Chief Obasanjo advised.
In her remarks, PenCom Director General, Mrs. Chinelo Anohu-Amazu, commended Globacom for partnering with her commission to ensure a successful summit. She added that with the support of companies like Globacom, the commission is promoting a sustainable pension industry that positively impacts on the economic development of Nigeria.
Dignitaries at the event included, Head of Service of the Federation, Winifred Ekanem Oyo-Ita who represented President Buhari, Governor Nasir el-Rufai of Kaduna State, former governor of Cross River State, Donald Duke, the CEO, World Pension Summit, Chris Battaglia, and the Founder and Advisory Board Member, World Pension Summit, Harry Smorenberg.