…empowers customers to
subscribe and unsubscribe with *902#
Leading
telecommunications services provider, Airtel Nigeria, has introduced a new
Service Short Code, which empowers customers to choose, activate or deactivate
their Value Added Service (VAS) subscription at any point in time.
First
of its kind in the telecoms industry, customers are to dial *902# to choose
from two options of either activating or deactivating a VAS or SMS service. The
customer either presses 2 to deactivate or 1 to activate a service.
Speaking
on the innovative service, the Chief Commercial Officer, Airtel Nigeria, Ahmad
Mokhles, described the new offering as ‘placing power back in the hands of
consumers’, as it enables them to easily decide what services to enjoy on the
Smart Phone network.
Mr.
Mokhles said: “With the introduction of the service short code, Airtel as a customer-centric
brand has yet again, broken new grounds and also set another benchmark for the
telecommunication industry in Nigeria.
“This
simple-step service short code offers our customers ‘freedom of choice’ which
ties with our commitment towards enriching the lives of Nigerians through the
provision of exceptional service experience, driven by innovative products and
services.
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